News

Elemis is the brand new partner in The Ritz Salon

We are delighted to announce ELEMIS is now the sole spa brand used in our salon. A selection of ELEMIS face and body treatments as well as two exclusive ELEMIS treatments will be offered, so you can treat yourself on your next visit to The Ritz London. The Ritz Salon... read more

The Talulah

Do you want to feel as glamorous as a Hollywood actress? Why not take the approach of Tallulah Bankhead who sipped Champagne out of her stiletto at The Ritz London. Our version is served out of a perfume bottle to be poured and enjoyed from a glass rendition of a... read more

King of concierges, and concierge to kings

The Ritz London’s distinguished Head Concierge is celebrated by his peers and awarded The Lifetime Achievement Award by The Society of The Golden Keys. Michael De Cozar’s first day of work at The Ritz London was on 30th July 1973, when he was employed as a... read more
Best Rate Guarantee


Are you looking for the best rate at The Ritz London?

We guarantee you will get the best rate on The Ritz London website. When you book your reservation on www.theritzlondon.com you can be confident you have obtained the best rate for your visit.

How Does It Work?

Please note you will first need to make your reservation through our website before you can submit a claim. All claims need to be made via email with the procedure outlined below.

The Ritz London’s "Best Rate Guarantee" applies only to rates available to the general public.

If you find a lower publicly available rate for The Ritz London, on a competing website within 2 hours of booking your hotel room for the same room type, dates, rate payment requirements (e.g. full prepayment requirement) and restrictions, simply read the information below on how to make a claim.

Upon verification of your claim, The Ritz London will honour the rate for the nights for which the lower rate was found.

Rooms on the other website must be bookable on the Internet at the time of verification.

Why Book on The Ritz London Website?

MOST UP TO DATE room availability on our website.

GUARANTEE - The Ritz London guarantees that every hotel reservation booked through our website has the best rate publicly available on the Internet.

CUSTOMER SERVICE - Reserving on our website is quick, clear and easy. If you have any questions, you can access instant support 24 hours a day.

NO HIDDEN FEES - Many travel sites charge extra fees for bookings; we do not.

NO PENALTY CHARGES - You can cancel directly with us up to 24 hours prior to arrival without penalty charges.

EXCLUSIVE OFFERS - Only our website has all the special offers for the hotel.

BEST HOTEL INFORMATION- Receive the most up to date and accurate information on our hotel including stunning hotel photography.

TO MAKE A CLAIM

Please forward the reservation confirmation email you received from The Ritz London together with the following information:

Please send this information to reservations@theritzlondon.com

Best Rate Guarantee Terms and Conditions

Email updates

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