Vacancies

Opportunity: Events Planner

Job Description

For over a century The Ritz has been the benchmark by which other hotels are measured.

We have an excellent opportunity for an enthusiastic, self-motivated and driven Events Planner to assist with the smooth and efficient running of the operation and who has the right attitude and flair to work in this very special hotel.

You will need to posses exceptional communication and organisational skills to take initial enquiry, through to the day of the event and simultaneously up-selling the Hotel's facilities. The role will also require conducting site inspections of the Hotel and The Ritz Club, as well as participate in familiarisation trips in-conjunction with the Sales & Marketing Team.

Have an ability to build strong relationships with existing and new guests, as well as third party agencies with the aim of securing additional business.

You must also be passionate in delivering and conveying service excellence both in person and over the phone. You must also have a good knowledge and understanding of the business, including financial awareness.

Job Requirements

Entry Requirements:
- 5 star Hotel / Events experience is essential
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Enthusiastic in delivering service excellence
- Has excellent command of the English language, both spoken and written
- Display a polite and professional attitude to internal and external guests
- Opera knowledge not essential but would be an advantage


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